Wow – Westpac continue to amaze me. I recently upgraded to a new credit card, the only thing being my annual fee for the previous card was charged two days before it was discontinued. I sent an email last Friday requesting the charge to be refunded as I thought $49 (convert here) was a bit rich for two days use.
This morning a very pleasant chap whose name was unintelligible over the phone cheerfully refunded my fee. That’s $75 I’ve managed to scratch back from the bank in the past couple of months – surely this must be some kind of record?